What is the Messenger?
How do I get to the Messenger?
What do I find in my Inbox?
How do I read a message?
How do I reply to a message?
How do I send a message to one or more Partners?

What is the Messenger?

The Messenger provides the capability for Partners to send and receive messages to/from one or more other Partners.
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How do I get to the Messenger?

First click on "My Profile" in the Top Nav and then "Messenger" in the Left Nav. You will be presented with your Inbox.
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What do I find in my Inbox?

If you have received any messages they will be listed in the Inbox. For each message the Subject, the sender, and the time when the message was sent is provided. If the message is unread there will be an Unread Mail Icon (small green envelope) ahead of the Title. In front of every message is a Delete Message Icon (a large red "X"). You can click on this icon to delete the message from your list.
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How do I read a message?

In your Inbox simply click on the Subject of the message to read it. This takes you to the Read Message page where you can read the message. If you would like to add the sender of the message to your Partner Manager click on the "Add to Your Partner Manager" link to the right of the sender's name. You can delete the message by clicking on the "Delete Message" link on the right side of the Read Message box header. This will return you to your Inbox. You can also reply to the sender of the message.
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How do I reply to a message?

From your Inbox click on the Subject of the message you want to reply to. This takes you to the Read Message page. Type your reply in the "Message" box under the Reply header, then click on the "Send Message" button. This will send the reply and return you to your Inbox.
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How do I send a message to one or more Partners?

Once you're in the Messenger click on "Send Message" in the Sub Nav. This brings up the Send Message box that contains a list of Partners you have added to your Partner Manager (PM). Simply place a check by each Partner you want to send the message to. Next click the "Write Message" button which takes you to another page where you can enter the message Subject and Message body. Once they have been entered click the "Send Message" button. This sends the message and returns you to your Inbox.
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